NeighborImpact’s Energy Assistance

Summer Cooling ProgramElectric Assistance Only

Opens July 8thNeighborImpact will accept the first 450 applications received before closing the application cycle.

Who can apply? Households with members who are in the following categories:

  • Seniors
  • Disabled – with Disability benefits from Social Security or VA
  • Households with children 17 years old and younger

Residency: We serve residents of Crook, Deschutes, Jefferson counties and the Confederated Tribes of Warm Springs.


What energy types does the program cover? Electricity Only

Are you eligible? Currently this program is for those whose gross income is at or below 60% of the state median income. Gross income is the amount you make before taxes. Please scroll to bottom of page for income chart.


Pacific Power customers who were impacted by COVID-19 at any time since 2020, please click here to access their COVID utility assistance program. This program has different income guidelines.


How to apply: Please complete our application (ENGLISH; SPANISH) and return with back up documents listed on the instructions.


No Printer? No Problem.

  • Call 541.504.2155 to have an application mailed to you.
  • Pick up an application at one of these sites:


Bend NeighborImpact: 20310 Empire Ave., Suite A100, Bend

Applications and drop box located outside building

La Pine

Highlander Motel (Shell station): 51511 Hwy 97, La Pine

St. Vincent de Paul: 51484 Morson St., La Pine

La Pine Community Health Center: 51600 Huntington Rd, La Pine

La Pine Parks and Recreation: 16405 1st St., La Pine

Midstate Electric Cooperative: 16755 Finley Butte Rd, La Pine


Madras NeighborImpact Office: 374 SW 5th Street, Suite B, Madras (Apps and drop box located inside the first set of doors.)


Located in the Prineville DHS Building: 457 Ochoco Plaza Dr., Prineville


Redmond NeighborImpact: 2303 SW First St., Redmond Applications and drop box located outside building


Sisters FAN Call for information: 541-549-0155

Warm Springs

Warm Springs Social Services: 1144 Warm Springs St., Warm Springs


Energy Assistance Income Chart



Application: English; Spanish

Declaration of Household Income: English; Spanish

Self-Employment Worksheet: English; Spanish

Landlord Verification Form: English; Spanish