Mission / Vision

NeighborImpact was created in 1985 to represent and serve economically disadvantaged residents of Deschutes, Crook, and Jefferson counties and the Confederated Tribes of Warm Springs. Our mission is to support people and strengthen communities.

Founded in 1985, NeighborImpact is a private not for profit organization which serves all of Crook, Deschutes and Jefferson counties. We envision a Central Oregon where residents, regardless of their income status, have hope and optimism, and have access to community resources that see them through times of need.

NeighborImpact provides a diversity of services that not only meet basic human needs for food and shelter, but also enrich people’s lives by providing access to increased education, skills, and hope for the future. Our services assist people to become more independent and self-sufficient, recognizing there is a continuum of support that all people need throughout their life.

NeighborImpact is creative, resourceful and flexible in designing services to meet the needs of the community. We do this while maintaining the highest standards of excellence and accountability to donors, clients and the public.

Services At a Glance / Español

An Open Letter to the Good People of Oregon

201​​9 Annual Report

2019 Answer Book, English

2019 Answer Book, Spanish

Financial Statements

Privacy Notice to Consumers of Services Regarding the OPUS Data Collection System

Privacy Policy for Donors and Website Users

Community Needs Assessment 2019 – Community Survey Results

Community Needs Assessment 2017

Community Needs Assessment 2017 – Community Survey Results

Community Needs Assessment Survey 2017

Community Needs Assessment 2015

Community Needs Assessment 2015 – Community Survey Results


  • NeighborImpact is guided by the following core values in its interaction with clients, the community and within the organization:
  • Respect for the dignity of all people, regardless of social condition;
  • Compassion for those in need;
  • Preferred partner for other organizations and government;
  • High accountability and transparency in our financial management practices;
  • Excellence and best practice in service delivery, governance, and employment practices;
  • Integrity in our dealings with clients, funders, the public and our employees;
  • Leadership in the field of poverty alleviation;
  • Oriented toward change, urging those we serve seek out opportunities for self‐help to the best of their abilities;
  • Responsive, Entrepreneurial and Flexible in responding to community needs;
  • Technologically proficient and good stewards of facilities entrusted to our care.

What We Do

Since 1985, NeighborImpact has been a leader in developing solutions and bringing resources to Crook, Jefferson and Deschutes County. The agency offers a diversity of services meeting basic human needs for food and shelter, while enriching people’s lives by providing access to increased education, skills and hope for the future. Emergency food and shelter, financial coaching, weatherization, energy bill payment assistance, rental assistance, first time homebuyer coaching, mortgage assistance, down payment assistance and child care resources are just a handful of the services we provide.

Who We Help

Although many of our services are limited to the economically disadvantaged, we provide services to individuals with a wide range of financial resources in Central Oregon. These resources help to keep homes, food, jobs and families alive and well in Central Oregon. Eligibility ranges among individual programs, but all of Central Oregon benefits from the economic boost and community building support provided by NeighborImpact.