Mission / Vision

NeighborImpact was created in 1985 to represent and serve economically disadvantaged residents of Deschutes, Crook, and Jefferson counties and the Confederated Tribes of Warm Springs. Our mission is to support people and strengthen communities.

Our Vision

  • Within 10 years (by January 2024), NeighborImpact will be:
    The region’s leading organization for providing, food, energy assistance and emergency housing to those in need.
  • The region’s leading provider of preschool readiness for children and families living in poverty.
  • The region’s leading sponsor of homeownership counseling and related services, including financial coaching and lending activity.
  • Known as a change agent promoting not just resource availability but also opportunities for self‐empowerment.
  • A valued service‐delivery partner of federal, state and local government and other nonprofits, regional and statewide.
  • The leading resource for information and expertise regarding the presence of poverty in Central Oregon and needed strategies and inputs to alleviate it.
  • Recognized as an agency, which provides services across the income spectrum, not just to low‐income households.
  • Physically present and robust in service delivery in all three Central Oregon counties, the region’s six major cities, and the Confederated Tribes of Warm Springs.
  • A community‐supported organization, receiving at least 10 percent of its annual operating funding from individual donors, foundation and corporate support.
  • Recognized as preferred employer.
  • Recognized as a financially responsible steward of public and private resources.

About Us

Founded in 1985, NeighborImpact is a private not for profit organization which serves all of Crook, Deschutes, Jefferson counties and the Confederated Tribes of Warm Springs. We envision a Central Oregon where residents, regardless of their income status, have hope and optimism, and have access to community resources that see them through times of need.

NeighborImpact provides a diversity of services that not only meet basic human needs for food and shelter, but also enrich people’s lives by providing access to increased education, skills, and hope for the future. Our services assist people to become more independent and self-sufficient, recognizing there is a continuum of support that all people need throughout their life.

NeighborImpact is creative, resourceful and flexible in designing services to meet the needs of the community. We do this while maintaining the highest standards of excellence and accountability to donors, clients and the public.

Services At a Glance / Español

Annual Report fiscal year 2023

Answer Book, English

Answer Book, Spanish

Financial Statements

Strategic Plan and Community Needs Assesment

Culturally Responsive Service Commitment

Privacy Notice to Consumers of Services Regarding the OPUS Data Collection System

Denial, Appeal and Fair Hearing Policy

Privacy Policy for Donors and Website Users


  • NeighborImpact is guided by the following core values in its interaction with clients, the community and within the organization:
  • Respect for the dignity of all people, regardless of social condition;
  • Compassion for those in need;
  • Preferred partner for other organizations and government;
  • High accountability and transparency in our financial management practices;
  • Excellence and best practice in service delivery, governance, and employment practices;
  • Integrity in our dealings with clients, funders, the public and our employees;
  • Leadership in the field of poverty alleviation;
  • Oriented toward change, urging those we serve seek out opportunities for self‐help to the best of their abilities;
  • Responsive, Entrepreneurial and Flexible in responding to community needs;
  • Technologically proficient and good stewards of facilities entrusted to our care.

What We Do

Since 1985, NeighborImpact has been a leader in developing solutions and bringing resources to Crook, Jefferson and Deschutes Counties and the Confederated Tribes of Warm Springs. The agency offers a diversity of services meeting basic human needs for food and shelter, while enriching people’s lives by providing access to increased education, skills and hope for the future. Emergency food and shelter, financial coaching, weatherization, energy bill payment assistance, rental assistance, first time homebuyer coaching, mortgage assistance, down payment assistance and child care resources are just a handful of the services we provide.

Who We Help

Although many of our services are limited to the economically disadvantaged, we provide services to individuals with a wide range of financial resources in Central Oregon. These resources help to keep homes, food, jobs and families alive and well in Central Oregon. Eligibility ranges among individual programs, but all of Central Oregon benefits from the economic boost and community building support provided by NeighborImpact.