ENERGY ASSISTANCE PROGRAM

NeighborImpact’s Energy Assistance

Who can apply? 

*Residency:
We serve residents of Crook, Deschutes, Jefferson counties and the Confederated Tribes of Warm Springs.

*Energy Types Covered

  • Electricity
  • Natural Gas
  • Propane
  • Oil
  • Wood
  • Pellets

Are you eligible?

Currently this program is for those whose gross income is at or below 60% of the state median income. Gross income is the amount you make before taxes. Please scroll to bottom of page for income chart.

How to apply:

  • Download our application in pdf form which is available on this site on December 15th from 8:30am-4:30pm only.* (English, Spanish)
    Please return with back up documents listed on the instructions.
    *Applications are disabled after 4:30pm on December 15th.
  • Apply online** 
    ** Online application will be disabled after available slots are used, Slots are limited to provide equity across the region.

No Printer? No Problem.

• Call 541.504.2155 to have an application mailed to you.
• Pick up an application at one of these sites:

Bend:
20310 Empire Ave., Suite A100, Bend
Applications and drop box located outside building

La Pine:
La Pine NeighborImpact Office 16405 1st St., La Pine

Madras:
Madras NeighborImpact Office 374 SW 5th Street, Suite B, Madras
(Applications and drop box located inside the first set of doors.)

Prineville:
Prineville NeighborImpact Office 457 Ochoco Plaza Dr., Prineville
(Located in the DHS Building)

Redmond:
Redmond NeighborImpact Office 2303 SW First St., Redmond
(Applications and drop box located outside building)

Sisters:
Sisters FAN, Call for information: 541-549-0155

Warm Springs:
Warm Springs NeighborImpact Office 1144 Warm Springs St.

Other Important Information

  • The Energy Assistance Program is NOT an emergency program. It is a program intended to supplement heating costs, not provide year-round coverage
  • Application Cycles: We will open application cycles throughout the year. We will release applications for one day and then close the cycle. Why do we do this? Because it allows for timely processing of completed applications and notices to be sent for those applications that are missing items or need clarification.
  • Service is first come, first serve – There will be NO prioritizing of disconnections or final notices for processing.
  • What should I do if I have a shutoff notice or my utility is disconnected?
    • * Talk to your utility company. Let them know you have submitted an application. They will often call our department to verify.
    • * Make arrangements to go on a manageable payment plan until you receive assistance.
    • * Continue to pay your bill. Please make sure that you are working with your utility company to continue your service while your application is being processed.Income Guidelines

Forms:

Application: Online, English and Spanish

Declaration of Household Income English and Spanish

Self-Employment Worksheet in English and Spanish

Landlord Verification Form in English and Spanish

Proof of Residency Form in English and Spanish

 

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